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Noticeboard

CQC INSPECTION

Dear Patients

The practice had their routine CQC (Care Quality Commission) Inspection on 16th March 2018.  Both our sites (Kenton and Benwell) will be inspected to ensure we are providing the best service to our patients.

The Practice was rated GOOD in every category at both inspections (16th March 2018 and 4th December 2014).

You can view the report on the CQC Website or there is a link on this home page.

Thank you for your support

Julie Wade

Practice Manager

 

 

 

Young Peoples Page

YOUNG PEOPLES PAGE

12 TO 18'S

This page is especially for young people aged between 12 and 18.

We hope this page helps you to understand how to access advice and healthcare about anything you may be worried about.

How do I get help or advice?

  • Make an appointment to see one of the Doctors or Nurses - you can bring a friend, or a parent / guardian, or you can come on your own.

Is the service confidential?

Even if you are under 16 you still have the same rights to confidentiality as anyone else.

Our Doctors and Nurses have to follow very strict rules on confidentiality and the law says we have to keep all patient records and information completely private.

In exceptional circumstances, for example when a doctor or nurse thinks you might be in serious danger, it might be necessary to pass information on but, even if we do, e will usually talk to you first before we tell anyone else.  This applies to everyone, no matter what age you are.

Young carers and young adult carers

Contact us!

Please also contact us if you have any ideas or suggestions to make the surgery better for you. 

E-mail: bettsavenue@nhs.net

We have a suggestion box at each site - please ask a member of staff for a suggestions sheet

                               



 
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