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Appointments

Routine Appointments

You can book a face-to-face appointment with a doctor – Monday to Friday between 08:30 and 18:00.

At all times you should indicate the degree of urgency. It is expected that patients attend for appointments in good time. If you are unable to keep your appointment please inform reception as soon as possible.

Patients can express a preference of doctor and every effort will be made to allow patients to see their preferred doctor, although this may not always be possible. Opportunistic health checks will be made when appropriate to ensure the best health care is provided.

Over 16? Patients over 16 can now book appointments online. If you are not already registered for this service ask at reception. 

Extended Hours Appointments

The surgery also offers extended hours appointments – these are early in the morning or on an evening.  Check with reception for details of these surgeries.

Same Day Appointments

We will always deal with genuine urgent cases quickly as possible. Please advise reception if you are requesting a same day appointment. Reception staff will make an same day appointment on your behalf and advise you when to attend the clinic.

Please note – while a same day appointment is considered as such, patients attending the practice for a same day appointment may be required to wait until the doctor is available to attend the clinic.

Telephone Access/Advice

Patients can speak to a receptionist between 8.30am and 6.00 pm. If you feel that advice from a doctor or nurse given over the telephone would be sufficient for your problem then please ask the receptionist.  We have telephone triage appointments available.

For urgent problems the Doctor On-Call will ring you back the same day.

If you need to speak to a particular doctor about an ongoing problem they will ring you back within 38 hours (if they are available).

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Click here for more information on our "Did Not Attend" policy.

 
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