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DIGITAL SURVICES IN PRIMARY CARE - PATIENT SURVEY

You may have heard in the news over recent months of the increasing burden General Practice across the country is under. Greater complexity of patient needs, real term funding cuts and recruitment difficulties have meant that patients are having to wait longer to see their GP.

NHS Newcastle Gateshead Clinical Commissioning Group are exploring whether we can use technology to improve patient access to GP practices whilst at the same time reducing the demands on practices.  Not all of these methods may be currently available, but it will help us to decide where we should concentrate our developments.

We would be grateful if you would spend a couple of minutes answering these questions.  This survey is being conducted anonymously any data collected will only be used for the purpose of this research.

https://www.surveymonkey.com/r/DigitalPrimaryCareServices

Nurses

Angela Wall (f)

RGN/RM, Lead Nurse, Nurse Prescriber

Michelle Cairns (f)

RN/Dip HE (Aduly), Bsc (Hons) Nurse Prescriber

The nurses are specialists in Chronic Disease Management and run several nurse lead clinics. They can also attend to a range of patient problems including minor injuries, minor ailments, dressings, vaccinations, removal of stiches, ear syringing, blood tests, cervical smears, family planning, smoking cessation and health promotion.

Treatment Room Nurses

Tracey Clayton (f)

RN

Nurse Jennifer Chambers (f)

Healthcare Assistants

Mrs Elizabeth Wilson (f)
Mrs Jenny Preston (f)

Our healthcare assistants are employed by the practice to provide assistance and support for doctors and nursing staff. They are both trained in taking blood samples, smoking cessation, blood pressure as well as new patient registration and assistance with minor surgeries. They will ensure the practice has all the relevant background information we require in order to provide your care.

 
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