Welcome to Betts Avenue Medical Centre
The practice is live with e-consultations.
E-consult provides an online portal where patients can self check their symptoms and receive medical advice.
Patients electing to E-consult with their GP simply fill out an online form.
You can ask for help with a specific problem or condition, ask for general advice if you are not sure what your symptoms mean or request for administrative help for things like sick notes etc.
You can receive advice and treatment by the end of the next working day, you may not have to even come to the surgery.
Please watch the video for more information.
Please DO NOT ATTEND THE SURGERY if you havve any of the following symtoms:-
- a temperature of more than 37.8C (100F)
- OR, a new and persistent cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hrs (if you usually have a cough, it may be worse than usual)
- OR, anosmia - this is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked.
Please use this link to check your sympoms and further advice.
MANDATORY FACE COVERINGS - If you are asked to attend the surgery, you will be requested to wear a face coverings. This is to keep you and everyone around you safe. We apprecaite your co-operation so we can continue to offer you any treatment that you require.
If You Need to Order a Prescription
Please DO NOT ATTEND THE SURGERY to collect your prescription. Please call surgeyry or use our Online Services. We can also send your prescription to the CHEMIST OF YOUR CHOICE. Please ask Reception for further information.
Over 65s and Child Nasal Flu
Flu clinics are now underway at the Pracatice. Please contact Reception for more information.
The practice will be operating a one way system on flu clinic days. This will involve some stairs - if you are not able bodied or use a wheelchair, please book your flu vaccination into a routine appointment.
PLEASE NOTE: Patients in the 50-64 year old age group will not be vaccinated until November and December, providing there is sufficient vaccine stocks therefore no appointments will be offered for this age group until then. If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, ie: you have a health condition which puts you at risk from the flu, you will be invited earlier.
We aim to be a successful modern family practice, working as a team with well trained and motivated staff, to achieve a high standard of care for all our patients. We offer a personal and friendly service and encourage our patients to take an active interest in their own health care.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The Practice was inspected at both sites on 16th March 2018. The CQC gave the practice an overall rating of GOOD on the report published on 4th May 2018
Same day help for your poorly child
If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy, or view it online here
There is also an NHS Child Health app available on The Apple App Store or Google Play. Download yours today.
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(Site updated 05/11/2020)