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⚠️ IMPORTANT NOTICE ⚠️

JCVI guidance, including boosters for over 18s, reduced interval for boosters & 2nd doses for 12-15s, is not yet operational.

Once this guidance has been approved appointments will become available to book online on the National Booking System.

GP led services will also contact people directly to arrange a vaccination when they become eligible - please do not call your practice


ZERO TOLERANCE: A Message from the Partners

We have worked tirelessly as ever throughout the pandemic to ensure we are providing the best possible care to our patients, despite the ever-changing rules and restrictions. We understand the frustrations that people have and are doing all that we can to ensure we can help, however, it has been noted that our staff are facing an increasing amount of abuse from patients. The GP Partners and Management at Betts Avenue would like to remind patients that we have a zero-tolerance policy on both physical and verbal abuse. If you are found to be in breach of this policy, then this may result in you being asked to find a new GP surgery.


THIRD PRIMARY COVID VACCINATIONS 

If you are considered severely immunosupressed, then you will be contacted by Public Health England to book for a Third Primary Covid Vaccination. Please note, this is NOT the Booster jab. If you receive such a letter, please contact the surgery so we can direct you to the correct place to book this. 


COVID BOOSTER 

Your Covid Booster must be given 182 days from your second vaccination. You should be contacted via letter, text or email when it's time for you to get yours, however you can book yours yourself via the below link. If you are unable to book via this link, it will be because it is too early.

Book or Manage your Covid Booster


National GP Surgery ratings 

We are very proud that we made it into the top 1000 surgeries across the Nation - coming in at 836 out of 6658

Check out the rankings here: https://www.chroniclelive.co.uk/news/north-east-news/best-gp-surgeries-north-east-21532730


FLU CLINICS 

If you have missed out on our set Flu Clinic dates, please contact the surgery to book yours now. 

Please ensure you are eligible below before calling us to book 

 Flu Eligibility


Farewell Dr Symon

Dr Michaela Symon will be leaving the practice from Tuesday 17th August for pastures new. She has been a valued member of staff for many years and will be dearly missed by Staff and Patients. 

We wish her well & lots of good luck for her future and hope she will come back to visit us. 


Ordering your prescription: 

We are strongly advising that patients request their medications online via the app due to increased demand on the phone lines. This can be via our SystmOnline app, the NHS app or the MyGp app. The app will show your list of repeat medications and their due dates for you to order and you can also add a message to the surgery if you have an acute request or a query. You can also change your nominated pharmacy if you wish. Ordering via the app allows you to order your prescription wherever, whenever so it is far more convenient for you. If you are not already set up for your medical care online, please contact the surgery and we will be happy to assist. 


How to get your Covid-19 vaccination in Newcastle

All adults over 18 are now eligible for a Covid vaccination, and there are locations across the city where you can be vaccinated either by having an appointment or by visiting a drop-in service.

There are thousands of appointments available every week – if you cannot book a suitable appointment the first time you check it is always best to keep checking.

The drop-in services below can offer you a first and second dose. It is important to remember that you need to have the same dose as your first - so Pfizer and Pfizer/Astra Zeneca/Astra Zeneca. It must also have been at least 8 weeks for your second dose (over 40s) and 12 weeks for under 40s. Your details will be checked when you arrive at the clinic and if you do not meet this criteria you will be turned away. 

You can book a covid vaccine online through the national Coronavirus vaccine booking service or by calling 119.

Please click on the below link for more information regarding the vaccine bus and also pop up clinics.

https://www.newcastle.gov.uk/services/public-health-wellbeing-and-leisure/public-health-services/coronavirus-covid-19/how-get


NHS APP/ COVID VACCINATION STATUS/ VACCINE PASSPORT

Patients in England who have had a full course of the COVID-19 vaccine will be able to demonstrate their COVID-19 vaccination status for international travel.

There are two ways to request vaccine status. The easiest and most convenient way is to download the NHS APP however if you do not have a smartphone or are unable to connect to the internet you can receive a paper copy by ringing 119 (as long as you have two doses of the vaccine). This can be posted to you within 5 working days.

Just like a normal passport, make sure to leave plenty of time before you set off on holiday to apply for your vaccine passport.

DO NOT CONTACT YOUR GP SURGERY AS THEY CANNOT PROVIDE YOU WITH PROOF OF VACCINATION.

For more information please visit

 nhs.uk/nhsapp and www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad

We have had several enquiries regarding patients not being able to access their covid vaccination status on the NHS APP.

Please ensure you have access to our online services and have selected the option to view your full clinical record. If you do not have access to this you can submit a request online.

If you are experiencing further issues with the NHS APP please submit an enquiry on the NHS APP website and they will contact you directly to assist.


Coronavirus (COVID-19)

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you've been to a country or area with a high risk of coronavirus – see the NHS coronavirus advice for travellers
  • you've been in close contact with someone with coronavirus

For more information, visit https://www.nhs.uk/conditions/coronavirus-covid-19/


Think Sepsis - Talk Sepsis - Treat Sepsis

Sepsis is a serious complication of an infection.

Without quick treatment, sepsis can lead to multiple organ failure and death.

Although sepsis is often referred to as either blood poisoning or septicaemia, these terms refer to the invasion of bacteria into the bloodstream.

Sepsis can affect multiple organs or the entire body, even without blood poisoning or septicaemia.

Sepsis can also be caused by viral or fungal infections, although bacterial infections are by far the most common cause.

In England every year there is...

123,000 cases of sepsis

37,000 deaths

70% of these cases start in the community.

Please click on the below links to find out more.

https://www.youtube.com/watch?v=69s6ezhwTWQ

https://sepsistrust.org/


Great North Care Record

Your Great North Care Record is the development of access for health professionals to view your electronic medical records. that will over time include a range of healthcare information to help improve the care you receive in the North East. You are automatically opted into sharing the record. If you would like to opt out you will need to contact the practice.

What will happen if i opt in?
If you fall ill and need emergeny treatment the doctor or nurse may need to know if you have any allergies or what medication you are taking. They will ask your premission to view your Greath North Care Record.

Who will see my record?
GP practices, NHS 111, NHS Hospitals, Mental Health Services, Out-Of-Hours Doctors and Ambulance Services. Your records will only be looked at by people involved in your care. Your information wont be shared with anyone who doesnt need it to provide treatment, care and support with you. Your details will be kept safe and wont be made public, passed on to third party who is not directly involved in your care.

If you would like more information or advice on this please contact the helpline 03448119587 or email gncarerecord@nhs.net

CQC (Care Quality Commission)


The Practice was inspected on Friday 16th March 2018. The report is now available by clicking here.

The practice was given and overall rating of GOOD on all 5 elements of the inspection.

Health News from the BBC and the NHS

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