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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
2 Betts AvenueTel: 0191 2742767
Kenton CentreTel: 0191 2461546
For further information on Extended Hours Clinics, please contact reception.
If you need to see a doctor outside of our normal working hours of 08:30 to 18:30 please ring NHS 111.
Operating between the hours of 18:30 to 08:00 on weekdays and around the clock at weekends and bank holidays, 111 offers a GP service for people who need to see a doctor outside standard surgery hours.
Call 999 for an ambulance if you experience any of the following:
Severe chest pain, especially with any of the following symptoms:
However, if you aren’t experiencing any of the above symptoms, but still need the urgent attention of a doctor and your surgery is closed, call NHS 111.
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency. Calls to NHS 111 are FREE from landlines and mobiles and NHS 111 is available 24/7, every day of the year.
Click here for some frequently asked questions about NHS111
There are Primary Care Access Centres based at:
Ponteland Road Walk-In-Centre - Ponteland Road Health Centre; the Walk-in Service is for minor illness, minor injury and health promotion advice. It is available 08:00 to 20:00 every day of the year. As we close at 20:00, make sure you get here well before that time to avoid disappointment.
There are no booked appointments for the Walk-in Service. When you arrive, go to reception and say you have come to use the Walk-in Service. The receptionist will ask you to complete a form and then ask you to take a seat. Be sure to let her/him know if you feel your condition is too urgent to wait a few minutes.
Westgate Walk-In Centre – Old Newcastle General hospital; this is a nurse-led centre that offers minor injuries and illnesses. Westgate Road, Campus for Ageing & Vitality, Newcastle NE4 6BE. Open from 08:00 – 20:00 7 days a week. Tel: 0191 2823000. www.newcastle-hospitals.org.uk/services/accident-emergency_westgate-walk-in-centre.aspx
Minor Injuries Unit – Royal Victoria Infirmary. The Minor Injuries Unit (MIU is based at the Royal Victoria Infirmary (RVI). Minor Injuries Unit (next to A&E), Richardson Road, Newcastle, NE2 4AZ. Open from 08:00 – 21:00 7 days a week. Tel: 0191 2820531 www.newcaslte-hospitals.org.uk/services/accident-emergency_minor-injuries-unit.aspx
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
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